# Information Technology Service Management\(ITSM\)

> A sourced UK public sector contract award published by Surrey and Boarders Partnership NHS Foundation Trust.

## Key facts

- Buyer: [Surrey and Boarders Partnership NHS Foundation Trust](/buyers/surrey-and-boarders-partnership-nhs-foundation-trust/contract-awards)
- Supplier: [Freshworks Inc\.](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £56,376
- Tender value: £56,376
- Award date: 6 March 2024
- Published: 22 March 2024
- Contract start: 31 March 2024
- Contract end: 31 March 2025
- Stage: awarded
- Procurement category: goods
- Notice ID: a3b972b8-7d85-489c-81a5-f043bee9fc35-734367
- OCID: ocds-b5fd17-14ea297e-e86f-4650-8436-dc611e2f9b88

## Description

Freshworks Employee Engagement Suite \(EES\) - ITSM Service Desk Software

## Related contract awards

- [Gatton Place Chiller Replacement](/contracts/ocds-b5fd17-d972b91e-13dd-44bb-89f8-d23ff0e7fe84) — Surrey and Boarders Partnership NHS Foundation Trust
- [Asbestos Management](/contracts/ocds-b5fd17-04ae5462-a6b7-416a-bd99-dac642572c23) — Surrey and Boarders Partnership NHS Foundation Trust
- [SABP Project Management Support](/contracts/ocds-b5fd17-73b8204f-287d-45c8-ba66-29b8dd0271e3) — Surrey and Boarders Partnership NHS Foundation Trust
- [Redhill Community Diagnostic Centre](/contracts/ocds-b5fd17-3a32c2cf-6bad-4787-852f-b6f199a5e91f) — Surrey and Boarders Partnership NHS Foundation Trust
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c) — Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91) — Department of Health and Social Care
- [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0) — The Princess Alexandra Hospital NHS Trust
- [Workforce, Training and Education IT Service Desk](/contracts/ocds-b5fd17-57f6f391-c974-4568-8ac6-ea09b30f19f7) — NHS England
- [eCase Management System](/contracts/ocds-b5fd17-90ab1301-17a0-433e-bb6c-d86ab9ea86fb) — Home Office
- [Project and Portfolio management](/contracts/ocds-b5fd17-bb64a6a8-0630-4570-8bb3-c62e7a2e53b1) — UK SHARED BUSINESS SERVICES LIMITED
- [Linford Wood Furniture](/contracts/ocds-b5fd17-ed3c47f6-b6ce-4619-aa6d-cab73ba50dfc) — Milton Keynes Council
- [Siemens Somatom X\.ceed CT Scanner](/contracts/ocds-b5fd17-d2b4b82d-1910-449d-a871-14333a84496b) — Northumbria Healthcare NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a3b972b8-7d85-489c-81a5-f043bee9fc35-734367)