# Service Improvement Research

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Care Quality Commission](/buyers/care-quality-commission/contract-awards)
- Contract winner: [IPSOS \(MARKET RESEARCH\) LTD](/contract-winners/ipsos-market-research/public-sector-contract-awards)
- Award value: £45,500
- Tender value: £45,500
- Award date: 21 December 2022
- Published: 23 December 2022
- Contract start: 22 December 2022
- Contract end: 21 March 2023
- Stage: awarded
- Procurement category: services
- Notice ID: dc5614b8-adb9-44ae-98e3-beac2fa99e8c-601719
- OCID: ocds-b5fd17-138ad12c-239f-4dd8-937d-cbc81c2c9ab2

## Description

Service improvement research to understand people's actual experiences of raising concerns about care direct to CQC\. This was a direct award via Consult 18\. Multidisciplinary Consultancy framework\. Reference: SBS/17/SG/ZMC/9266 The Contract is awarded for 3 months\. Total Awarded Value is the maximum of all charges including all optional extensions\. Contract reference: CQC EP&S 039

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/dc5614b8-adb9-44ae-98e3-beac2fa99e8c-601719)