# Telephony Replacement Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [NORTH TYNESIDE COUNCIL](/buyers/north-tyneside-council/contract-awards)
- Contract winner: Maintel Europe Limited
- Award value: £39,827
- Tender value: £39,827
- Award date: 21 May 2026
- Published: 27 October 2026
- Contract start: 22 May 2026
- Contract end: 21 May 2027
- Stage: awarded
- Procurement category: services
- Notice ID: bd15042d-7e98-43a0-b2e9-5dfee606297a-919316
- OCID: ocds-b5fd17-132ada71-458d-42e3-8a32-b95d7c5901b1

## Description

As a part of the wider core Telephony Replacement Project, North Tyneside Council requires telephony services including Session Internet Protocol \(SIP\) lines and Teams integration to combat the needs of the Authority\. This procurement has been directly awarded via the GCA Network Services 3 Framework \(RM6116\) via utilising the e-marketplace on the framework as listed by the supplier\. The contract was executed on the 27 October 2026\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bd15042d-7e98-43a0-b2e9-5dfee606297a-919316)