# AWARDED contract for CRM System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [NORTH HERTFORDSHIRE DISTRICT COUNCIL](/buyers/north-hertfordshire-district-council/contract-awards)
- Contract winner: [GRANICUS-FIRMSTEP LIMITED](/contract-winners/granicus-firmstep/public-sector-contract-awards)
- Award value: £166,573
- Tender value: £166,573
- Award date: 3 February 2020
- Published: 4 February 2020
- Contract start: 1 March 2020
- Contract end: 29 February 2024
- Stage: awarded
- Procurement category: goods
- Notice ID: 3ee700fd-6d4f-49cf-8bde-2182699d5056-341626
- OCID: ocds-b5fd17-127b23bd-b9c4-4c66-be62-773d7b54e3e6

## Description

North Hertfordshire District Council \(NHDC\) has awarded a contract for the provision of a customer service management \(CRM\) system, website and intranet platform\.

## Related contract awards

- [NHDC01133773](/contracts/ocds-b5fd17-8e38014e-e5f0-4388-8d9a-692e77d8fc62): NORTH HERTFORDSHIRE DISTRICT COUNCIL
- [Professional Technical Services for Museum Collection Centre](/contracts/ocds-b5fd17-e2eb0d57-9bd1-4668-9ff3-4f13dcb51912): NORTH HERTFORDSHIRE DISTRICT COUNCIL
- [Quantity Surveyor and Project Management for Decarbonisation Phase II Project](/contracts/ocds-b5fd17-8a136919-0d3b-4e1e-beb4-4da776fed2f2): NORTH HERTFORDSHIRE DISTRICT COUNCIL
- [Granicus Forms Cloud-Based Platform for Communications, Citizen Engagement, Digital Services and Service Delivery](/contracts/ocds-b5fd17-13cc85c2-57b5-427f-8738-f536eeba4ce1): Epping Forest District Council
- [Granicus Forms Cloud-Based Platform for Communications, Citizen Engagement, Digital Services and Service Delivery](/contracts/ocds-b5fd17-b4964670-bfd3-4bea-b724-c77ea671f355): Epping Forest District Council
- [Public Consultation Software EngagementHQ](/contracts/ocds-b5fd17-7006a042-2d64-4ece-a7ce-c39af90e613d): Stroud District Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3ee700fd-6d4f-49cf-8bde-2182699d5056-341626)