Contract award record
Interactive Voice Recognition (IVR) Response Communications (con_5338)
Notice details
- Published
- Category
- services
- Buyer region
- London
- Source
- View official notice
Public buyer and contract winner
Award value£47,800
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
Analysis of current call data and the development of a more efficient Interactive Voice Recognition (IVR) solution that uses natural speech technology to predict caller intent and route calls to the most relevant self-service platform on the terms and conditions set out in this Contract.
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