# Customer Engagement Strategy

> A sourced UK public sector contract award published by The Pensions Regulator.

## Key facts

- Buyer: [The Pensions Regulator](/buyers/the-pensions-regulator/contract-awards)
- Supplier: [ACTICA CONSULTING LIMITED](/suppliers/actica-consulting/public-sector-contract-awards)
- Award value: £11,000
- Tender value: £11,000
- Award date: 23 February 2026
- Published: 10 March 2026
- Contract start: 23 February 2026
- Contract end: 6 March 2026
- Stage: awarded
- Procurement category: services
- Notice ID: d374a6a1-50b0-43e7-ae15-44125aa77cf5-887829
- OCID: ocds-b5fd17-1246b568-54a8-42f8-a94c-e8b2dd110a12

## Description

External expertise to develop a coherent and integrated Customer Engagement strategy that builds on our existing corporate strategy, is based on a holistic view of customer needs and sets out a roadmap for a customer engagement strategy for the next 1,3 and 5 years\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d374a6a1-50b0-43e7-ae15-44125aa77cf5-887829)
