# Arcus Licences for Customer Portal and CRM

> A sourced UK public sector contract award published by St Albans City &amp; District.

## Key facts

- Buyer: [St Albans City &amp; District](/buyers/st-albans-city-district/contract-awards)
- Supplier: [Arcus Global Limited](/suppliers/arcus-global/public-sector-contract-awards)
- Award value: £445,192
- Tender value: £445,192
- Award date: 15 February 2023
- Published: 1 March 2023
- Contract start: 15 February 2023
- Contract end: 14 February 2026
- Stage: awarded
- Procurement category: services
- Notice ID: b3f212b4-c14b-4108-afd0-fecaa95805e6-619929
- OCID: ocds-b5fd17-120ac9af-d27f-4e66-ae07-950f2ffa0fb6

## Description

The council also relies on support and maintenance services from Arcus for Digital Services Hub, Staff Hub, Local Government CRM, Arcus Government Pack and Integrations\. This includes important end of year processes for HR and garden waste and Gazetteer Managed Service which ensures the address database in the Arcus platform is updated via updates from the council's Local Land and Property Gazetteer\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b3f212b4-c14b-4108-afd0-fecaa95805e6-619929)
