# Telephony - SIP Services, Mitel & Contact Centre Support

> A sourced UK public sector contract award published by North Yorkshire County Council.

## Key facts

- Buyer: North Yorkshire County Council
- Supplier: [Opus Business Systems Limited t/a Opus Telecoms](/suppliers/opus-telecoms/public-sector-contract-awards)
- Award value: £320,000
- Tender value: £620,000
- Award date: 16 February 2022
- Published: 16 February 2022
- Contract start: 1 April 2022
- Contract end: 31 March 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 681126ca-e34a-4892-8da7-37f0f32aea5f-510751
- OCID: ocds-b5fd17-10bb623e-ea00-4c60-b8d5-07fec7f8069e

## Description

This contract includes fixed line \(traditional\) voice and SIP services plus communications equipment & software\. This is a 24 month contract with 2 x 12 month extension options

## Related contract awards

- [GB-Northallerton: TPPL North Yorkshire County Council NEPO HGV Lot 1 - 9 x Narrow Refuse Vehicles \(15090\)](/contracts/ocds-b5fd17-c8a3b7cc-6494-459b-a5ea-2b154ceb6de2) — North Yorkshire County Council
- [GB-Northallerton: TPPL North Yorkshire County Council BNES Bus Lot 2 - 23 x 17 seat \(incl\. driver\) wheelchair accessible minibuses \(14317\)](/contracts/ocds-b5fd17-73d7ebec-9d02-42c6-84bd-407c60a133d9) — North Yorkshire County Council
- [Corporate Adobe Licences and Support and Maintenance](/contracts/ocds-b5fd17-07faae93-d282-4df7-b58d-fa5c4e920fda) — North Yorkshire County Council
- [Library Collection Management and Improvement Solution](/contracts/ocds-b5fd17-189cc4b8-911f-414b-87ee-1e9d677528a4) — North Yorkshire County Council
- [Calabrio Work Force Management \(WFM\)](/contracts/ocds-b5fd17-f5cadc64-879f-4b31-93fb-de3b29935de3) — The North Yorkshire Council
- [Phase 2 Telephony](/contracts/ocds-b5fd17-5911dade-38af-4580-b0d6-e2ec3539750c) — The North Yorkshire Council
- [QOC921 09:00 2026-08-20 Bury St Edmunds to Papworth Hall School, Cambs - 4-seater vehicle & Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-783f0291-8396-47dd-9b0c-dd1815ebeaf0) — Suffolk County Council Passenger Transport
- [QHL116 09:00 2026-08-20 Brockley to The Arch @ Castle Manor, Haverhill - 4-seater vehicle & PA required - AWARD](/contracts/ocds-b5fd17-04e6ec0e-ac07-4718-80c2-b5c580ec3182) — Suffolk County Council Passenger Transport
- [Property Transformation Programme - Workplace Services Management](/contracts/ocds-b5fd17-cd3eabe3-170b-42ea-9cef-1a6fc4b6e1b7) — Ministry of Justice
- [QOC929 09:00 2026-08-20 Bury St Edmunds to Cambridge Regional College, Milton, Cambs - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-b301994e-b4d5-4be0-aaa7-20bc82e79780) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/681126ca-e34a-4892-8da7-37f0f32aea5f-510751)