# 2021-143 Microsoft Premium Support Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ofgem](/buyers/ofgem/contract-awards)
- Contract winner: [Microsoft Limited](/contract-winners/microsoft/public-sector-contract-awards)
- Award value: £79,038
- Tender value: £79,038
- Award date: 11 November 2021
- Published: 15 November 2021
- Contract start: 11 November 2021
- Contract end: 10 November 2022
- Stage: awarded
- Procurement category: services
- Notice ID: daff8775-8d11-423d-a9b9-fb8084aeda37-485839
- OCID: ocds-b5fd17-1024ff21-e835-4468-9a76-0e88649b2485

## Description

A provision of Microsoft Unified Support which gives 24/7 helpdesk and self-service support, a designated Customer Success Account Manager, Built-In Proactive and education services\.

## Related contract awards

- [2025-121 Qualitative Research Call-Off Contract](/contracts/ocds-b5fd17-e4eed6b9-d1fc-4efb-9e07-3c184624a453): Ofgem
- [2026-021 Econometrics and Economic Analysis](/contracts/ocds-b5fd17-08489271-ee5e-48b1-a58c-71f409345538): Ofgem
- [2026-026 Cost Allocation and Recovery Review Deliberative Research](/contracts/ocds-b5fd17-46f9d908-8f75-418d-9160-cc8ca6e6fe41): Ofgem
- [P824 - RM1557\.14 - Microsoft Unified Support Agreement](/contracts/ocds-b5fd17-3703a2d3-bf6b-4e22-b746-b1f3e3cdfb17): Westminster City Council
- [Supply Of Microsoft Unified Support](/contracts/ocds-b5fd17-68b2304c-85a7-4cd3-998c-c19e235a55d9): Department for Business and Trade
- [Provision of Microsoft Unified Enterprise Support Services](/contracts/ocds-b5fd17-27254796-a1da-4137-b9e6-b837997568e7): MCA - Maritime and Coastguard Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/daff8775-8d11-423d-a9b9-fb8084aeda37-485839)