Critical Care Transfer Coordination Service (Call Handling) - East Midlands

NHS Arden and Greater East Midlands Commissioning Support Unit (AGCSU), on behalf of NHS England (referred to as the Commissioner), is seeking to commission a suitably qualified and experienced provider to deliver the specialised critical care transfer coordination service (Call Handling) for the East Midlands Region through the publication of this ITT. The service provider will receive and coordinate all urgent and emergency requests via telephone and digital routes, for intra-uterine (IUT), Neonatal critical care (CenTre), Paediatric critical care (CoMET), and Extra Corporeal Membrane Oxygenation (ECMO), for the East Midlands Region.

Additional information: An annual cost uplift of 0.6% has been applied to 2024/2025. The uplift for years 2-6 are unknown at this time but will be applied on an annual basis in line with NHS planning guidance.