# Award Contract: Contact Centre Services

> A sourced UK public-sector contract award published by The Charity Commission For England And Wales.

## Key facts

- Public buyer: [The Charity Commission For England And Wales](/buyers/the-charity-commission-for-england-and-wales/contract-awards)
- Contract winner: [Serco](/contract-winners/serco/public-sector-contract-awards)
- Award value: £42,000
- Tender value: £42,000
- Award date: 8 March 2021
- Published: 19 April 2021
- Contract start: 17 March 2021
- Contract end: 31 March 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 926c75f2-0d92-42c7-ae09-7b8090a9e412-429419
- OCID: ocds-b5fd17-0fa84ca0-768c-4989-84c4-fd8a55f585ad

## Description

Contract awarded via CCS Contact Centre Framework for a supplier to contact aprox 20,000 Charities who have not completed their annual return\. The initial project will be completed by 31st March 2021 and further work maybe requested during the contract term\.

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- [A Call Off Contract from the Prison Education Dynamic Purchasing System for the provision of Storytelling for learners at HMP Risley](/contracts/ocds-b5fd17-fab1ef8c-de85-4bf9-a57a-b5d5fd3fb68f): Ministry of Justice
- [A Call Off Contract from the Prison Education Dynamic Purchasing System for the provision of Digital Storytime for learners at HMP Buckley Hall](/contracts/ocds-b5fd17-3e9107da-2c6c-4317-98df-3e9f2fc91d7f): Ministry of Justice

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/926c75f2-0d92-42c7-ae09-7b8090a9e412-429419)