# Provision of a Service Desk PR 2022 121

> Pre-procurement notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [CPS](/buyers/cps/contract-awards)
- Published: 7 September 2022
- Stage: pre_procurement
- Notice ID: b5e737d0-d16f-40e9-ba11-e73a0b97ccce-569839
- OCID: ocds-b5fd17-0f2568e8-a104-4209-9864-c907ae231c78

## Description

The Crown Prosecution Service \(CPS\) provides a Service Management function within the Digital and Information Directorate \(DID\), delivering a professional approach and striving for Service Excellence in the provision of all live IT services\. Whilst the Service Management team is internal, the CPS is seeking to procure a Service Desk service that will provide end users with the first point of call for all IT related issues\. Please refer to the attachment for full details regarding this Prior Information Notice\.

## Related contract awards

- [Provision of Microsoft Copilot Enablement Programme](/contracts/ocds-b5fd17-1ac0711c-85ac-40b5-9b6a-0975d62e5689): CPS
- [PR 2026 019 Provision of ERP, HCM and Guided Learning Contract](/contracts/ocds-b5fd17-0fce25bc-2bdd-4463-8298-c863a450bdd3): CPS
- [PR 2023 151 Provision of End User Devices and Supporting Services](/contracts/ocds-b5fd17-5881b086-57d4-43a2-ad19-d5f7b9d1089b): CPS

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b5e737d0-d16f-40e9-ba11-e73a0b97ccce-569839)