# East Midlands Critical Care Transfer Coordination Service \(Call Handling\)

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS Arden and Greater East Midlands Commissioning Support Unit](/buyers/nhs-arden-and-greater-east-midlands-commissioning-support-unit/contract-awards)
- Tender value: £3,856,200
- Published: 7 October 2022
- Planned start: 1 May 2023
- Planned end: 30 April 2029
- Stage: open_tender
- Procurement category: services
- Notice ID: e15e5f57-700e-4ba7-b17f-9bba5bedc91b-578898
- OCID: ocds-b5fd17-0f04e2e8-38a3-4642-ab57-9b9087d8291f

## Description

The procurement is to commission a service that is able to receive and coordinate planned, unplanned and repatriation requests via telephone and digital routes for intra-uterine, neonatal \(CenTre\), paediatric \(CoMET\), and ECMO \(extracorporeal membrane oxygenation\) for advice on resuscitation and stabilisation and/or patient transfers and/or repatriations to and from general hospitals to specialist treatment centres\. For IUT requests, this service will also undertake bed and cot location services\. In essence to help people who need critical care to get the right advice, first time and facilitate their journey\. The service will manage and coordinate requests for advice and/or transfers \(via submission of a digital referral form wherever possible and/or a telephone call\) according to processes that will need to be developed, agreed and implemented with the clinical service leads\. The service will be delivered 24 hours a day, 7 days a week, 365 days a year\. The service will respond to all requests within the Key Performance Indicators\. NHS England East Midlands Specialised Commissioning is the contracting and commissioning authority for this service and wishes to commission centres across England to be delivered as part of a network arrangement\. The ITT documents are available through the EU Supply portal: https://uk\.eu-supply\.com/login\.asp?B=agcsu The reference is 57705 and the closing date for completed ITT responses is midday on Wednesday 9th November 2022\.

## Related contract awards

- [2064 Smart Messaging Service Renewal for NHS Nottingham and Nottinghamshire ICB](/contracts/ocds-b5fd17-fecb51c4-5094-477b-89a3-8d7ba1406982): NHS Arden and Greater East Midlands Commissioning Support Unit
- [2086 CQRS Stack Observability Platform Renewal for NHS Arden & GEM CSU](/contracts/ocds-b5fd17-e41757a0-c9bc-4855-affa-6ab3dc29a350): NHS Arden and Greater East Midlands Commissioning Support Unit
- [2042 v2 UPS Hardware for NHS Arden & GEM CSU](/contracts/ocds-b5fd17-6164ddc8-1f5c-456d-b472-1989c793cbae): NHS Arden and Greater East Midlands Commissioning Support Unit

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e15e5f57-700e-4ba7-b17f-9bba5bedc91b-578898)