# Digital Enhanced Housing Management

> A sourced UK public sector contract award published by BROMFORD HOUSING GROUP LIMITED.

## Key facts

- Buyer: [BROMFORD HOUSING GROUP LIMITED](/buyers/bromford-housing-group-limited/contract-awards)
- Supplier: [Alertacall Limited](/suppliers/alertacall/public-sector-contract-awards)
- Award value: £6,224,480
- Tender value: £6,224,480
- Award date: 23 January 2024
- Published: 19 April 2024
- Contract start: 28 March 2024
- Contract end: 1 April 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 4d6643cb-f8f4-449c-b13d-f93126762d82-742578
- OCID: ocds-b5fd17-0f0243dd-bf51-4cc1-8e66-ee80d113a78e

## Description

This is for the upgrade of digital services provided to vulnerable customers within our schemes\. The provision of Housing Proactive - a housing management system based around proactive daily contact with tenants\. The system will be used to assist with the management of dwellings in which there are tenants with higher housing management needs and is the only such system approved as UK Housing Benefit eligible and being the only such system with its particularly feature-set and in accordance with our interpretation of Regulation 32\(2\) \(b\) \(ii\)PCR 2015\. The contract period will be 260 weeks with unilateral right to extend for one further period not exceeding 104 weeks\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4d6643cb-f8f4-449c-b13d-f93126762d82-742578)