# 2021-098 Telephony Solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ofgem](/buyers/ofgem/contract-awards)
- Contract winner: [8X8 Uk Limited](/contract-winners/8x8-uk/public-sector-contract-awards)
- Award value: £691,200
- Tender value: £691,200
- Award date: 26 July 2021
- Published: 28 July 2021
- Contract start: 26 July 2021
- Contract end: 25 July 2025
- Stage: awarded
- Procurement category: services
- Notice ID: f587a3d7-3163-483b-9fc9-ca9e4e006329-455647
- OCID: ocds-b5fd17-0dcaafc3-5660-41f2-8d2b-c8c52a62d539

## Description

To provide Telephony \(Dial in / Dial Out\) to Ofgem Staff and Contact Centre \(VCC\) for Ofgem External and Internal Call Centres\.

## Related contract awards

- [2026-027 Non-Domestic Consumer Research](/contracts/ocds-b5fd17-1753c6a4-5dd3-4b8a-927d-aa21fa83785f): Ofgem
- [2025-114 Direct Internet Access](/contracts/ocds-b5fd17-a4a4f41b-cac9-45e3-94ff-ff4315316d3a): Ofgem
- [Telephony Solutions](/contracts/ocds-b5fd17-22ed2f0c-7c22-4f79-a52e-22e4925aac72): Ofgem
- [Voip Telephony](/contracts/ocds-b5fd17-7c8b849d-b8e6-49fb-bb74-26c8b4b1ac56): ST ALBANS CITY AND DISTRICT COUNCIL
- [Student Services Contact Cloud Centre \(2026- 2029\)](/contracts/ocds-b5fd17-1cf306aa-81ff-4c2e-84c5-496795383905): University of Bristol
- [Contact Centre Telephony](/contracts/ocds-b5fd17-9ff43770-3aa1-4d73-a2d4-0abf9d6127fb): Lichfield District Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f587a3d7-3163-483b-9fc9-ca9e4e006329-455647)