# CPU 5430 IT Service Desk Software - Hornbill

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [NOTTINGHAM CITY COUNCIL](/buyers/nottingham-city-council/contract-awards)
- Contract winner: [CDW Ltd](/contract-winners/cdw/public-sector-contract-awards)
- Award value: £344,920
- Tender value: £344,920
- Award date: 4 July 2025
- Published: 23 September 2025
- Contract start: 1 August 2025
- Contract end: 31 July 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 877d6e5d-42bc-49c7-a34f-0f5701a7729d-864973
- OCID: ocds-b5fd17-0db41d79-e0da-46dd-96ab-0d42fe3f68a0

## Description

Renewal of the IT Helpdesk Software\. Framework Agreement Call-Off Contract for the G-Cloud 14 \(RM1557\.14\)

## Related contract awards

- [CPU5289 - SEN - NCC2601](/contracts/ocds-b5fd17-6dab1eae-7dde-48f4-8b6b-ecd4a728c92e): Nottingham City Council
- [CPU5289 - SEN - NCC2602](/contracts/ocds-b5fd17-4b751403-3d20-485e-8943-c445ae2fc0b3): Nottingham City Council
- [CPU5289 - SEN - NCC2603](/contracts/ocds-b5fd17-11b6ab13-ef39-4094-bd5f-8140a0147e34): Nottingham City Council
- [DDaT26320 - Storage Back Up Solution](/contracts/ocds-b5fd17-f479bba2-9fa0-454c-97c8-0803f9009ef7): UK SHARED BUSINESS SERVICES LIMITED
- [DDaT26243- Migration tool](/contracts/ocds-b5fd17-ed5e75b7-a8c1-4c86-822b-5dbb67da0d29): UK SHARED BUSINESS SERVICES LIMITED
- [Citrix Software support](/contracts/ocds-b5fd17-9f184dd8-09f8-4292-8120-07957042b4c2): Cornwall Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/877d6e5d-42bc-49c7-a34f-0f5701a7729d-864973)