# Microsoft Applications & Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: [Symity Ltd](/contract-winners/symity/public-sector-contract-awards)
- Award value: £480,000
- Tender value: £400,000
- Award date: 26 March 2021
- Published: 23 April 2021
- Contract start: 1 April 2021
- Contract end: 31 March 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 908e961a-1914-42c5-94ea-d5d1a9defe74-431126
- OCID: ocds-b5fd17-0d7853cd-726a-4d85-bf94-7edab6ab4ed2

## Description

DWP Digital Planning Performance and Delivery People Services requires a partner to work with them as a "Trusted Advisor" by providing industry leading SME and technical guidance to deliver insight and products\. This will enable support for Microsoft Applications already in Live deployment in DWP, the Desk Booking Tool, as well enabling exploitation of Microsoft Apps and Services to deliver Digital solutions for DPPD People Services portfolio\. The Live support and iterative enhancement of the Desk Booking Tool through 2021/ 2022 is required\. There is also the need for Services on a Call-Off basis to assist DPPD People Services to transition our portfolio of products to Microsoft Applications and Services and help adopt new ways of working and improve productivity\. High level requirements include: Continued Service Support/ Incident Management of DWP Desk Booking Tool, a Live Application to capture COVID Desk information in Corporate Centres; Iterative development of User Features required to enhance the User experience of the Desk Booking Tool\.

## Related contract awards

- [Jobs and Career Services](/contracts/ocds-b5fd17-c7e0e411-7f80-412c-a162-3837a1f648e7): Department for Work and Pensions
- [Digital Workplace AI Support](/contracts/ocds-b5fd17-543ca8b4-5ba4-4d53-8615-72d9ad3ec459): Department for Work and Pensions
- [Solution Integration Services for Enterprise Productivity Platform](/contracts/ocds-b5fd17-c96bc5ff-b57e-4a28-a938-b331a8554ad3): Department for Work and Pensions
- [DWP Microsoft Apps and Services Support](/contracts/ocds-b5fd17-3314eb80-b4e9-481a-90bc-b41a3e34d1f9): Department for Work and Pensions
- [INSS Contact Centre Licensing and Support](/contracts/ocds-b5fd17-02061d7a-143d-4155-ad6e-04d21d263fba): The Insolvency Service
- [Microsoft Teams Unified Communications Delivery to the Insolvency Service](/contracts/ocds-b5fd17-572f0ee1-b724-4635-b1cf-0a95446bc9d7): The Insolvency Service

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/908e961a-1914-42c5-94ea-d5d1a9defe74-431126)