# ICT Managed Service

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [County Durham and Darlington Fire and Rescue Service](/buyers/county-durham-and-darlington-fire-and-rescue-service/contract-awards)
- Tender value: £1,300,000
- Published: 12 April 2021
- Planned start: 1 September 2021
- Planned end: 31 August 2026
- Stage: open_tender
- Procurement category: services
- Notice ID: 3f634fd6-c195-44e9-9fdc-9a246d7f9adb-427949
- OCID: ocds-b5fd17-0c21bc2e-71ba-4e3a-b332-84888d217e6f

## Description

The provision of ICT Managed Services and a fully managed and maintained Resilient Hosted Hybrid Solution which includes Disaster Recovery\. This will include replacing current local infrastructure and migration services to a fully managed and maintained hosted environment, providing resilience which guarantees business continuity by providing disaster recovery replication service via a public cloud, resourcing and managing a 24/7/365 ICT Service Provision which includes a minimum provision of dedicated onsite personnel, a service desk, end user, application and server support, hardware maintenance, service level management, proactive maintenance and security management\. Tenders are invited with values of below £260,000 per annum\.

## Related contract awards

- [Voluntary ex ante transparency notice - Provision of Firefighter Pension Administration and Pensioner Payroll Services](/contracts/ocds-b5fd17-5a23e9bd-e97e-4497-b4a4-24e19b466da9): County Durham and Darlington Fire and Rescue Service
- [Building Cleaning Services](/contracts/ocds-b5fd17-2a78c56a-60a6-4076-b0e2-3a0c56b987ba): County Durham and Darlington Fire and Rescue Service
- [Leadership and Management Apprenticeships](/contracts/ocds-b5fd17-e0332a0a-a076-4f96-91c4-9dc77840780a): County Durham and Darlington Fire and Rescue Service

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3f634fd6-c195-44e9-9fdc-9a246d7f9adb-427949)