Contract award record
New awardEckho IVR Renewal & Upgrade via RM6116
Notice details
- Published
- Category
- services
- Buyer region
- North East
- Source
- View official notice
Public buyer and contract winner
Award value£208,682
- AwardedCompleted
- StartCurrent phase
- EndUpcoming
Work description
Durham County Council has a requirement for the renewal & upgrade of existing Eckho IVR platform used in Customer Services. As this is an existing solution, the best RtM was to engage with the incumbent provider via a framework agreement.
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