# Service Design - Private Rented Sector Housing

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Leeds City Council](/buyers/leeds-city-council/contract-awards)
- Contract winner: Paper Design Studio Ltd
- Award value: £76,350
- Tender value: £80,000
- Award date: 6 December 2019
- Published: 6 January 2020
- Contract start: 9 December 2019
- Contract end: 30 March 2020
- Stage: awarded
- Procurement category: services
- Notice ID: e89b3bfd-9945-49b1-811a-c4044f62efae-335093
- OCID: ocds-b5fd17-0aaac07b-5175-4dd9-a4fc-c2c0024634dd

## Description

Provision of an independent review and challenge to how services are currently designed and being delivered within the Private Rented Sector Housing \(PRSH\) service Engagement with users of the PRSH services, including \(but not limited to\) tenants, landlords, and staff with a view to: a\) Understand user needs b\) Improve service delivery c\) Make the most of existing technology d\) Identify and recommend areas for improvement, to enable the Council to potentially develop and deploy improved processes and technologies Within the work package the Contractor will take the lead role for the service design activities and will ensure knowledge and skills are transferred to existing staff assigned to the work package\.

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- [Project\_25853 Mobile Device User Research](/contracts/ocds-b5fd17-e0ed5952-9767-4bfe-85ed-86143f94927d): Department for Work and Pensions
- [project\_25288 - Project\_25288 Mobility User Researcher 2](/contracts/ocds-b5fd17-da875b44-babd-4134-8a39-48cb245d555a): Department for Work and Pensions
- [2814/MH - Secure Data Hub - User Journey Mapping](/contracts/ocds-b5fd17-b9cb35fb-9c67-47f5-a8bf-5e1831e81f20): UNIVERSITY OF SHEFFIELD

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e89b3bfd-9945-49b1-811a-c4044f62efae-335093)