# Civica on Demand Housing Benefit and Council Tax Processing

> A sourced UK public sector contract award published by Leicester City Council.

## Key facts

- Buyer: [Leicester City Council](/buyers/leicester-city-council/contract-awards)
- Supplier: [Civica UK Ltd](/suppliers/civica-uk/public-sector-contract-awards)
- Award value: £785,540
- Award date: 29 May 2026
- Published: 24 June 2026
- Contract start: 1 June 2026
- Contract end: 31 May 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 0b86d6cf-898a-4268-b778-628c1cb8d6e2-903432
- OCID: ocds-b5fd17-0941d4ea-aa3a-47bc-aac8-26f333b52c30

## Description

To deliver the Council's Housing Benefits Change in Circumstance and Universal Credit caseload, with the volumes of 10,400 and to assist with processing for Council Tax caseload, with the volumes of 88,400 items over a 12-month contractual period\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0b86d6cf-898a-4268-b778-628c1cb8d6e2-903432)
