# DDaT21344 SEA Website Phoneline Support

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [UK SHARED BUSINESS SERVICES LIMITED](/buyers/uk-shared-business-services-limited/contract-awards)
- Contract winner: SITEL UK LIMITED
- Award value: £280,000
- Tender value: £280,000
- Award date: 18 November 2021
- Published: 13 December 2021
- Contract start: 18 November 2021
- Contract end: 16 October 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 7ddb1bb0-e18b-4288-81f0-ff99edadc15c-493339
- OCID: ocds-b5fd17-0908a978-123e-4c25-b38a-2bd44588dd1d

## Description

\*\*\*Please note this is an award notice, not a call for competition\*\*\* The Department for Business, Energy and Industrial Strategy \(BEIS\) had a requirement for phoneline support for the Simple Energy Advice \(SEA\) website\. A contract was awarded via the Crown Commercial Services Framework, Outsourced Contact Centre and Business Services \(RM6181\)\.

## Related contract awards

- [DDaT27528](/contracts/ocds-b5fd17-c765f543-86ab-4661-9362-bf38722685fb): UK SHARED BUSINESS SERVICES LIMITED
- [DDaT26469 - Software Asset Management Tool](/contracts/ocds-b5fd17-73c83b1e-abd0-4885-af82-243b7a06aa47): UK SHARED BUSINESS SERVICES LIMITED
- [DDaT25234 - Cloud Support](/contracts/ocds-b5fd17-fc7fc38c-af16-4858-ae07-8a4f81832054): UK SHARED BUSINESS SERVICES LIMITED
- [Admin surge support service](/contracts/ocds-b5fd17-65091d5d-c056-4ed3-a56c-42e957c6fa38): Home Office
- [Helpdesk Function](/contracts/ocds-b5fd17-92ad1f29-d79f-46fb-af7f-06a1dac3592d): HS2
- [Provision of Health Measure at the Border COVID Helpline](/contracts/ocds-b5fd17-11f2d960-1f6f-4b26-9d83-dcf9a8baf84e): Crown Commercial Service

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7ddb1bb0-e18b-4288-81f0-ff99edadc15c-493339)