# Out of Hours Call Handling

> A sourced UK public sector contract award published by Network Homes.

## Key facts

- Buyer: Network Homes
- Supplier: [Norse Commercial Services Limited](/suppliers/norse-commercial-services/public-sector-contract-awards)
- Award value: £480,000
- Tender value: £480,000
- Award date: 17 May 2023
- Published: 20 July 2023
- Contract start: 26 June 2023
- Contract end: 25 June 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 0759b65b-ac63-4f0a-a47c-9f68c2e8adab-664661
- OCID: ocds-b5fd17-08c45ae4-0bf1-4e52-8574-e4c0712b8002

## Description

Network Homes requires a contract for an Out of Hours Call Handling Services for the use by residents \.This contract will be awarded for 2 years with option to extend for further three years on annually renewable basis \(Subject to performance reviews\)

## Related contract awards

- [Retrofit Works Contract](/contracts/ocds-b5fd17-d42fbfb4-89af-43df-bdda-31337f02c237) — Network Homes
- [Planned Works Framework](/contracts/ocds-b5fd17-46e59411-ca8f-4504-8f6d-88836cdf953a) — Network Homes
- [GB-London: Balcony Replacement Works Bedwell House](/contracts/ocds-b5fd17-200361ad-7ad5-4792-a827-1f453c998c44) — Network Homes
- [Out of Hours Call Handling](/contracts/ocds-b5fd17-60c963c3-467d-4cd9-93f0-ffa90d8bfbd7) — Network Homes
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0759b65b-ac63-4f0a-a47c-9f68c2e8adab-664661)
