# Opportunity - TEN\_592 - Procurement of a staff benefits platform \(software\) with the associated services including brokerage \.

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Financial Ombudsman Service](/buyers/financial-ombudsman-service/contract-awards)
- Tender value: £1,250,000
- Published: 3 December 2021
- Planned start: 1 July 2022
- Planned end: 30 September 2026
- Stage: open_tender
- Procurement category: services
- Notice ID: ccbeef8a-ae93-4c4d-8e3d-5548d2f20635-491304
- OCID: ocds-b5fd17-07c03fae-b040-47f6-b453-f6a74c78cf30

## Description

The Financial Ombudsman Service would like to post this open tender opportunity in order to source a supplier and award a contract for period of 4 years with an option to extend by 2 periods of 12 months each for the procurement of a staff benefits platform \(software\) with the associated services including brokerage \. The high level requirements are as follows \(Full specification can be found in the procurement documentation ref: ITT Volume 2 - Specification\): - A flexible benefits platform \(cloud based\) which allows the hosting of our core, flexible and voluntary benefits as listed in our package \(the system must have the ability to interface / integrate with our HR and Finance system, Workday\. The list of benefits and all technical information can be found in the tender documentation\. - Total reward statements \(either point in time or dynamic\) allowing staff to see their total reward in a single statement\. The statement should contain information taken from our new Workday system\. - Brokering of current insured benefits - Provision of educational materials such as \(but not limited to\) financial education, lifestyle and pension information\. - Back office module to allow full and dynamic statistical reporting of benefits by Service personnel\. - Ability to download benefit selection information to support payroll operations\. - Supplier will be required to deliver a launch event\(s\) for the new platform\. - Full promotional plan \(with support\) for the benefits programme, including \(but not limited to\) benefit fairs \(in real life and/or virtual\) - Telephone and email helpline for employees and administrators\. Our current contract expires in September 2022 so we are looking to have a new contract in place for implementation to commence in July 2022 and a Go Live date of 01st October 2022\. Please logon to our e-procurement tool Jaggaer to access the procurement documentation in order to tender for this opportunity: https://procurement\.financial-ombudsman\.org\.uk/web/login\.html This tender reference number is TEN\_592

## Related contract awards

- [Enterprise Architecture Tool](/contracts/ocds-b5fd17-c8cae1f9-8545-4d90-8331-0a5b4df66ecd): Financial Ombudsman Service
- [Cloud Based Documentary Repository Space - Award Notice](/contracts/ocds-b5fd17-e18e2b23-4f19-4550-a9a0-134d11a59290): Financial Ombudsman Service
- [Provision of Temporary Workers](/contracts/ocds-b5fd17-58dba52f-5552-4844-8a3b-94bd44a6c749): Financial Ombudsman Service

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ccbeef8a-ae93-4c4d-8e3d-5548d2f20635-491304)