# BHCC DH Digital Transformation Programme Consultancy 25/26

> A sourced UK public sector contract award published by Brighton & Hove City Council.

## Key facts

- Buyer: [Brighton & Hove City Council](/buyers/brighton-hove-city-council/contract-awards)
- Supplier: [REED TALENT SOLUTIONS LIMITED](/suppliers/reed-talent-solutions/public-sector-contract-awards)
- Award value: £637,366
- Tender value: £637,366
- Award date: 4 August 2025
- Published: 15 September 2025
- Contract start: 12 August 2025
- Contract end: 31 March 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 0056d2a9-25ce-4af2-8522-82a7564a1007-863626
- OCID: ocds-b5fd17-075f7f02-5115-447f-9ba7-ca5b6e901a04

## Description

Currently, customer information exists in multiple unconnected sources to differing levels of data quality\. This results in a reduced holistic view of our customers, impairing their ability to provide efficient services and a good customer experience\. It also gives a reduced ability to use analytics to determine how best to target services\. By undergoing this Digital Program, Brighton and Hove City Council's high-level objectives are to achieve the following: • Services to be available online where possible and are easy to find\. • Council information systems to be joined up appropriately to make it easier for customers\. • The data and knowledge that the council collects will be used to understand and improve services for customers\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0056d2a9-25ce-4af2-8522-82a7564a1007-863626)