# ISOP Strategic Delivery Partner

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: [Deloitte LLP](/contract-winners/deloitte/public-sector-contract-awards)
- Award value: £1,920,840
- Tender value: £5,000,000
- Award date: 11 February 2026
- Published: 24 March 2026
- Contract start: 13 March 2026
- Contract end: 12 March 2028
- Stage: awarded
- Procurement category: services
- Notice ID: ed0310f8-3f7b-42d2-86d8-9f033f3de15f-889833
- OCID: ocds-b5fd17-072a695a-db23-4d74-96cc-93b3f9ac4ee9

## Description

DWP Digital requires a strategic delivery partner to support the Intelligent Service Operations Programme \(ISOP\)\. This programme aims to transform DWP's digital service management by introducing intelligent automation, AI, and machine learning to improve efficiency, scalability, and citizen centric service delivery\. The transformation will modernise legacy systems, reduce technical debt, and enable proactive service operations\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ed0310f8-3f7b-42d2-86d8-9f033f3de15f-889833)