Contract award record
ISOP Strategic Delivery Partner
Tender value £5,000,000
Notice details
- Published
- Category
- services
- Buyer region
- North West
- Source
- View official notice
Public buyer and contract winner
Award value£1,920,840
- AwardedCompleted
- StartCurrent phase
- EndUpcoming
Work description
DWP Digital requires a strategic delivery partner to support the Intelligent Service Operations Programme (ISOP). This programme aims to transform DWP's digital service management by introducing intelligent automation, AI, and machine learning to improve efficiency, scalability, and citizen centric service delivery. The transformation will modernise legacy systems, reduce technical debt, and enable proactive service operations.