# Single Telephony Solution for Customer Contact Centre and National Service Desk

> A sourced UK public sector contract award published by NHS England.

## Key facts

- Buyer: [NHS England](/buyers/nhs-england/contract-awards)
- Supplier: [Puzzel Ltd](/suppliers/puzzel/public-sector-contract-awards)
- Award value: £752,231
- Tender value: £250,744
- Award date: 27 August 2025
- Published: 7 October 2025
- Contract start: 1 September 2025
- Contract end: 31 August 2026
- Stage: awarded
- Procurement category: goods
- Notice ID: acdf6dfd-03b1-43aa-85be-c2b8a163e303-867215
- OCID: ocds-b5fd17-0720a4c4-0b1a-46ed-a5ad-0692b08f9c7d

## Description

Single Telephony Solution for Customer Contact Centre and National Service Desk

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/acdf6dfd-03b1-43aa-85be-c2b8a163e303-867215)