# GMCA 1262 IT Service Management Tool

> A sourced UK public sector contract award published by Greater Manchester Combined Authority.

## Key facts

- Buyer: [Greater Manchester Combined Authority](/buyers/greater-manchester-combined-authority/contract-awards)
- Supplier: Hornbill Technologies Limited
- Award value: £72,264
- Tender value: £144,529
- Award date: 4 November 2024
- Published: 4 November 2024
- Contract start: 23 November 2024
- Contract end: 22 November 2025
- Stage: awarded
- Procurement category: services
- Notice ID: f2129e44-36ea-4ec3-8f34-2592ca20da05-799469
- OCID: ocds-b5fd17-063a5e46-bded-4f12-a4b2-7fa295d518c4

## Description

We are looking to review the current service desk solution to understand if the software will deliver what we are looking for, we are undertaking a requirement gathering on needs from a user perspective\. Need for the contract is required due to the ongoing service desk review

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f2129e44-36ea-4ec3-8f34-2592ca20da05-799469)