# QEOP & E20 Stadium Customer Helpline Services

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [London Legacy Development Corporation](/buyers/london-legacy-development-corporation/contract-awards)
- Tender value: £350,000
- Published: 24 February 2023
- Planned start: 1 July 2023
- Planned end: 30 June 2026
- Stage: open_tender
- Procurement category: services
- Notice ID: 38676c20-472e-4924-886b-b95d13dcccb2-618612
- OCID: ocds-b5fd17-062dbb15-030c-419f-a578-3b7838e5dd14

## Description

The LLDC is seeking to engageThe LLDC is seeking to engage a Helpline specialist which shares our ambition for Queen Elizabeth Olympic Park \('QEOP'\) to be industry leading and benchmarked favourably against high performance estates, venues, and open spaces\. LS185 have proposed that the new helpline contact should also provide the service for Stadium venue enquires which are currently dealt with by the LS185 reception desk at entrance B\. The objective is to procure a best-in-class helpline service provider that who will provide a customer service freephone hotline and email response service over a three-year period with the option to extend for a further two years at LLDC's sole discretion\.

## Related contract awards

- [GB-London: LLDC Marshgate Art-Wayfinding Curation and Production](/contracts/ocds-b5fd17-93d78f6b-b3af-4c2f-bb3c-13b8a8f16c1f): London Legacy Development Corporation
- [GB-Stratford: LLDC Commercial Property Estate Management Services](/contracts/ocds-b5fd17-caa51c5f-c3ed-47ae-a875-0aa633ea7dad): London Legacy Development Corporation
- [​London Aquatics Centre Operation and Maintenance Services Agreement](/contracts/ocds-b5fd17-f99ac117-9e81-4f58-a91d-d19e61d6ccb7): London Legacy Development Corporation

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/38676c20-472e-4924-886b-b95d13dcccb2-618612)