# Provision of Service Desk Digital Solutions

> A sourced UK public-sector contract award published by Suffolk County Council.

## Key facts

- Public buyer: [Suffolk County Council](/buyers/suffolk-county-council/contract-awards)
- Contract winner: [Freshworks Inc\.](/contract-winners/freshworks/public-sector-contract-awards)
- Award value: £250,000
- Tender value: £320,000
- Award date: 28 August 2024
- Published: 3 September 2024
- Contract start: 20 September 2024
- Contract end: 20 September 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 89fc19c0-45ba-410a-8e28-3b06826a446c-782223
- OCID: ocds-b5fd17-05d1d294-660c-468c-a423-ffe591ae22ad

## Description

Contract previously awarded\. Published here for transparency purposes\. G-Cloud 13 call off contract for Provision of Service Desk Digital Solutions

## Related contract awards

- [Feel Good Suffolk Evaluation - AWARD](/contracts/ocds-b5fd17-c2db6246-6756-4f23-8967-754c1e6c87fc): Suffolk County Council
- [Healthwatch Suffolk Services](/contracts/ocds-b5fd17-e16a01e6-0b6c-4495-b021-a85c7635c80b): Suffolk County Council
- [Plug In Suffolk Car Clubs](/contracts/ocds-b5fd17-99761e1f-43af-41d3-8edc-37ed4024b2a4): Suffolk County Council
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c): Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91): Department of Health and Social Care
- [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0): The Princess Alexandra Hospital NHS Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/89fc19c0-45ba-410a-8e28-3b06826a446c-782223)