# Contact Centre Solution System

> A sourced UK public sector contract award published by BASINGSTOKE & DEANE BOROUGH COUNCIL.

## Key facts

- Buyer: [BASINGSTOKE & DEANE BOROUGH COUNCIL](/buyers/basingstoke-deane-borough-council/contract-awards)
- Supplier: [NETCALL UK LIMITED](/suppliers/netcall-uk/public-sector-contract-awards)
- Award value: £186,043
- Tender value: £186,043
- Award date: 31 March 2026
- Published: 6 August 2026
- Contract start: 2 June 2026
- Contract end: 1 June 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 493f08d7-d1f8-4e14-a425-26ff8f6469f5-909747
- OCID: ocds-b5fd17-050de63d-513b-4231-b457-c2e94cd1b034

## Description

Contract for the provision of an omnichannel to support the Councils Contact Centres\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/493f08d7-d1f8-4e14-a425-26ff8f6469f5-909747)