# Behavioural Audit of Online Services

> A sourced UK public sector contract award published by OFCOM.

## Key facts

- Buyer: [OFCOM](/buyers/ofcom/contract-awards)
- Supplier: [The Behavioural Insights Team](/suppliers/behavioural-insights-team/public-sector-contract-awards)
- Award value: £137,328
- Tender value: £137,238
- Award date: 30 September 2024
- Published: 10 October 2024
- Contract start: 1 October 2024
- Contract end: 31 May 2025
- Stage: awarded
- Procurement category: services
- Notice ID: e7ae2cdd-50b2-455c-87d1-251730625fe5-792917
- OCID: ocds-b5fd17-04ebe061-6ebf-4721-8a32-199a27f55b06

## Description

Design, run, analyse and report results of a behavioural audit\*\. This will explore and analyse online user journeys \(adult &amp; children\) to better understand how the design, features and functionalities may impact the risks of harms online\.​ \* Systematically mapping online design practices and evaluating their potential impact on user behaviour and outcomes\. ​

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e7ae2cdd-50b2-455c-87d1-251730625fe5-792917)
