# Voice as a Channel\_ Discovery and Proof of Concept

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS England](/buyers/nhs-england/contract-awards)
- Contract winner: cxpartners
- Award value: £99,670
- Tender value: £110,000
- Award date: 10 June 2022
- Published: 26 July 2022
- Contract start: 20 June 2022
- Contract end: 19 August 2022
- Stage: awarded
- Procurement category: services
- Notice ID: b5f5fb66-c272-4e81-9528-ccf55a5018f0-557823
- OCID: ocds-b5fd17-044122e8-ee7e-4c99-b5ec-3d1170b0e5cf

## Description

The provision of a Discovery phase, including development of prototypes and user research, exploring how voice might be used as a channel alongside the NHS App, NHS\.UK website \(and upcoming consolidated NHS Account\) to allow citizens to access personalised/transactional NHS services through smart speakers and voice assistants\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b5f5fb66-c272-4e81-9528-ccf55a5018f0-557823)