# The Provision of a Customer Service Telephony System

> A sourced UK public sector contract award published by Government Commercial Agency.

## Key facts

- Buyer: [Government Commercial Agency](/buyers/government-commercial-agency/contract-awards)
- Supplier: [CINOS LIMITED](/suppliers/cinos/public-sector-contract-awards)
- Award value: £375,109
- Tender value: £375,109
- Award date: 10 September 2024
- Published: 14 May 2026
- Contract start: 16 September 2024
- Contract end: 15 September 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 91583e75-8d84-4a6a-91bb-7738fd277cbd-897213
- OCID: ocds-b5fd17-0415de1d-195d-4543-a20d-8d0fe6e09e3b

## Description

The Provision of a Customer Service Telephony System to be deployed across four locations, in order to provide a point of contact for Crown Commercial Services' Customers and Suppliers\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/91583e75-8d84-4a6a-91bb-7738fd277cbd-897213)
