# Customer Satisfaction Survey 24/25

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [The Insolvency Service](/buyers/the-insolvency-service/contract-awards)
- Contract winner: [IFF Research Limited](/contract-winners/iff-research/public-sector-contract-awards)
- Award value: £149,880
- Tender value: £149,880
- Award date: 3 December 2024
- Published: 3 December 2024
- Contract start: 4 December 2024
- Contract end: 3 December 2025
- Stage: awarded
- Procurement category: services
- Notice ID: e2cd5eca-04d7-4f8d-8a5a-f2ed3856df21-807720
- OCID: ocds-b5fd17-03da56d8-17a2-4062-b951-91d4e3c5b7d7

## Description

The provision of a research organisation that will provide the Agency with research services to evaluate customer views on the performance of the Insolvency Service across a range of services and measures\.

## Related contract awards

- [Wisdom, Kofax and Service Delivery - Support Contract](/contracts/ocds-b5fd17-28f15846-62dc-4ced-a92e-8dcdf65e437d): Insolvency Service
- [SCS Recruitment Campaign Services](/contracts/ocds-b5fd17-5df69e40-1d2b-48dd-ac15-5789c3c96857): The Insolvency Service
- [Procurement Business Partner Resources](/contracts/ocds-b5fd17-e011ab47-1cb3-42b8-a383-b2c6344f178d): The Insolvency Service
- [Employer Skills Survey 2026/2028 \(con\_31795\)](/contracts/ocds-b5fd17-8783ec87-529c-43c6-b0b1-6dae21b966a9): Department for Education
- [Reducing Parental Conflict - National Offer User research](/contracts/ocds-b5fd17-5be04410-9ca0-45d9-9859-319a9bef3ec1): IFF Research Limited
- [Later Life Mortgages Market Study Quantitative Consumer Research](/contracts/ocds-b5fd17-84e03565-943a-4982-9fc7-69902aa8258a): FCA

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e2cd5eca-04d7-4f8d-8a5a-f2ed3856df21-807720)