# Microsoft Enhanced Support

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [UNIVERSITY OF EAST ANGLIA](/buyers/university-of-east-anglia/contract-awards)
- Contract winner: bluesource
- Award value: £166,517
- Tender value: £166,517
- Award date: 24 July 2025
- Published: 30 July 2025
- Contract start: 1 August 2025
- Contract end: 31 July 2028
- Stage: awarded
- Procurement category: goods
- Notice ID: 6f7f2312-a15c-4eff-8398-8ef633942de2-856685
- OCID: ocds-b5fd17-035322ec-fb99-47a2-9723-c415c42ef38f

## Description

To provide enhanced support for Microsoft services to replace current Microsoft Unified Support agreement\. The service offers inclusive hours to deliver ad-hoc proactive engagements throughout the contract such as root cause analysis, roadmap workshops and remediation activities\.

## Related contract awards

- [Business Continuity, Crisis Management and IT Disaster Recovery Support](/contracts/ocds-b5fd17-bce44e94-7332-4693-b85b-9b759ea34e7c): UNIVERSITY OF EAST ANGLIA
- [Vehicle Hire](/contracts/ocds-b5fd17-9e6265e7-8246-40ae-8ce7-3ba6468189d2): UNIVERSITY OF EAST ANGLIA
- [Flow Cytometer](/contracts/ocds-b5fd17-67c5890d-972b-437b-8da3-476a8d3c04ab): UNIVERSITY OF EAST ANGLIA

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6f7f2312-a15c-4eff-8398-8ef633942de2-856685)