# Customer Contact Approach - PRO\.1066

> A sourced UK public sector contract award published by HIGHWAYS ENGLAND COMPANY LIMITED.

## Key facts

- Buyer: HIGHWAYS ENGLAND COMPANY LIMITED
- Supplier: [ROL Solutions Ltd](/suppliers/rol-solutions/public-sector-contract-awards)
- Award value: £64,000
- Tender value: £64,000
- Award date: 27 September 2019
- Published: 3 October 2019
- Contract start: 1 October 2019
- Contract end: 30 September 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 9f5f2eff-ecd4-44b7-8528-b42a6273c9b8-317479
- OCID: ocds-b5fd17-02883d5a-2656-4f7d-8f85-a24a408ead27

## Description

Multi-Channel Customer feedback platform

## Related contract awards

- [Microsoft Surface Hub Refresh](/contracts/ocds-b5fd17-86afd5ff-0c81-4369-baec-aa5fd9bf3bb4) — HIGHWAYS ENGLAND COMPANY LIMITED
- [Ontology Visualisation phase 2](/contracts/ocds-b5fd17-11d225b5-2db4-4969-9a8c-fd34f3144ab9) — HIGHWAYS ENGLAND COMPANY LIMITED
- [Cloud Data Catalogue](/contracts/ocds-b5fd17-364b1d97-b720-4b2a-9406-da85a238118d) — HIGHWAYS ENGLAND COMPANY LIMITED
- [IT Desk Top Equipment for return to office](/contracts/ocds-b5fd17-5b3987d3-eb79-443c-addf-098b70983aa8) — HIGHWAYS ENGLAND COMPANY LIMITED
- [CaseTracker Case management solution](/contracts/ocds-b5fd17-e782f0e6-1598-47a0-bbd1-f239b30f7f63) — Staffordshire County Council
- [Every customer has an opinion \(ECHO\)](/contracts/ocds-b5fd17-e3d2f4a5-e534-4be5-a237-20c83442d2e9) — NATIONAL HIGHWAYS LIMITED
- [QU069 - Customer Satisfaction - AWARD](/contracts/ocds-b5fd17-e8581b7e-a70d-4095-baa8-316edc6aee68) — Birmingham City Council
- [Provision of Touchscreen Survey Equipment](/contracts/ocds-b5fd17-1085f59a-a99f-4f79-a8e3-521c36eda477) — Crown Commercial Service
- [SEN20231-SEN-TAXI-Brooksby Melton College](/contracts/ocds-b5fd17-08326797-d738-447c-9aa6-156a9505a094) — Leicestershire County Council
- [2026-08-07 09:00 - QBE959 Newmarket & Gazeley to Riverwalk School, Bury St Edmunds - AWARD](/contracts/ocds-b5fd17-b8f51468-ddfc-4b13-b56e-af10669ad163) — Suffolk County Council Passenger Transport
- [QHL118 09:00 2026-09-01 Glemsford to WS Training, Haverhill - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-97ec37c1-e8fe-4ab5-a737-0f93dfeabe48) — Suffolk County Council Passenger Transport
- [2025-097 Microsoft Enterprise Agreement & Associated Services](/contracts/ocds-b5fd17-799c2c53-9c0f-44b7-a80c-04573ee782e9) — Ofgem

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9f5f2eff-ecd4-44b7-8528-b42a6273c9b8-317479)