Ashfield District Council ADCT 17-0392 Telephony Refreshment

The Council requires an upgrade to latest stable release of CUCM (Cisco Unified Communications Manager) hosting solutions, which will fulfil the requirement, this is expected to be provided by utilising existing ADC infrastructure including VMware ESX infrastructure where applicable.

The Council is moving towards Agile Working and the telephony system must support this, for example, by utilising an app (JABBER or equivalent) to provide corporate telephony outside of the Council network. The Council wants to avoid an increase in call costs to mobile phones when contacting employees who are working away from Council premises.