# INSS Contact Centre Licensing and Support

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [The Insolvency Service](/buyers/the-insolvency-service/contract-awards)
- Contract winner: [Charterhouse Voice and Data Ltd T/A Symity](/contract-winners/symity/public-sector-contract-awards)
- Award value: £355,276
- Tender value: £355,276
- Award date: 28 June 2024
- Published: 29 July 2024
- Contract start: 1 July 2024
- Contract end: 30 June 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 91843f06-4774-491c-911a-43d28625ee0c-763260
- OCID: ocds-b5fd17-02061d7a-143d-4155-ad6e-04d21d263fba

## Description

Licensing and Support for the Insolvency Service contact centre service, including software and hardware licensing, recording and retention\. Support and maintenance services for above listed service lines\.

## Related contract awards

- [Atlassian Licensing](/contracts/ocds-b5fd17-507fbbe1-d3f6-466c-a93f-f5a007cf1585): The Insolvency Service
- [Wisdom, Kofax and Service Delivery - Support Contract](/contracts/ocds-b5fd17-28f15846-62dc-4ced-a92e-8dcdf65e437d): Insolvency Service
- [SCS Recruitment Campaign Services](/contracts/ocds-b5fd17-5df69e40-1d2b-48dd-ac15-5789c3c96857): The Insolvency Service
- [DWP Microsoft Apps and Services Support](/contracts/ocds-b5fd17-3314eb80-b4e9-481a-90bc-b41a3e34d1f9): Department for Work and Pensions
- [Microsoft Teams Unified Communications Delivery to the Insolvency Service](/contracts/ocds-b5fd17-572f0ee1-b724-4635-b1cf-0a95446bc9d7): The Insolvency Service
- [MS Teams Adoption and Training](/contracts/ocds-b5fd17-8c6e371c-97b4-4cf9-9606-211026e92b6e): Department for Work and Pensions

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/91843f06-4774-491c-911a-43d28625ee0c-763260)