# GB-London: BTA1357 - Industry Standard Call Handling

> A sourced UK public sector contract award published by British Tourist Authority.

## Key facts

- Buyer: [British Tourist Authority](/buyers/british-tourist-authority/contract-awards)
- Supplier: Teleperformance Limited
- Award value: £58,339
- Tender value: £58,339
- Award date: 4 January 2021
- Published: 19 March 2021
- Contract start: 18 January 2021
- Contract end: 19 April 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 4f680729-4f60-4c23-9e1e-44431a444ebd-421819
- OCID: ocds-b5fd17-0202b990-c2bf-4b5d-9584-0ebef64573bc

## Description

and overseas to market Britain in an inspirational and effective way\. As part of the COVID-19 recovery work, VisitEngland developed an Industry Standard certification, We're Good To Go, for use across the tourism industry\. This certification aims to provide reassurance to visitors that individual tourism businesses have demonstrated that they have completed a COVID-19 risk assessment and are following government and sector-specific guidance\. Businesses will apply to be certified via an online platform that is currently being developed, with a helpdesk to call on for support and guidance during the application process\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4f680729-4f60-4c23-9e1e-44431a444ebd-421819)