# AT1257 Income Analytics Solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Luton Council](/buyers/luton-council/contract-awards)
- Contract winner: [Voicescape Limited](/contract-winners/voicescape/public-sector-contract-awards)
- Award value: £210,000
- Tender value: £210,000
- Award date: 4 October 2023
- Published: 4 October 2023
- Contract start: 6 October 2023
- Contract end: 5 October 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 31fe9b4d-a327-4067-b94f-f55eed4b384c-686101
- OCID: ocds-b5fd17-01f62407-0c3b-49e3-ac58-a6d7c831a832

## Description

To provide an income analytics and arrears management service to support tenant engagement and arrears management\.

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- [Collections, Caseload Manager, and Paypoint Integration](/contracts/ocds-b5fd17-3b49b885-d13e-4bcd-990d-a3a9191ec50f): ROOFTOP HOUSING GROUP LIMITED
- [GB-Norwich: Income Analytics and Engagement service 2026](/contracts/ocds-b5fd17-32b9fcee-8453-423f-9bdc-86e7c60ebec6): Flagship Housing Limited
- [GB-Norwich: This is an award against Gcloud 14 RM1557\.14 for Income Analytics and Engagement service 2026](/contracts/ocds-b5fd17-57a45bed-fff6-4816-8083-6a18b969ffaa): Flagship Housing Limited

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/31fe9b4d-a327-4067-b94f-f55eed4b384c-686101)