# Workforce management tool for the CSC

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Leicestershire County Council](/buyers/leicestershire-county-council/contract-awards)
- Contract winner: Invision Software Limited
- Award value: £74,520
- Tender value: £74,520
- Award date: 19 May 2023
- Published: 19 May 2023
- Contract start: 6 July 2023
- Contract end: 5 July 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 78c11f54-244e-402b-a3bf-21fe52208bd9-646762
- OCID: ocds-b5fd17-01e6f8ed-34bc-41fd-85fa-7b940d257f2d

## Description

This is a G-13 call off to procure a workforce management tool which is an industry standard piece of technology used across most contact centres\.

## Related contract awards

- [S81-Mainstream Taxi - Rothley C of E Primary Academy](/contracts/ocds-b5fd17-bb2fd426-e34d-423c-a42f-7a0056d98f41): Leicestershire County Council
- [SEN20858-SEN-TAXI-Maplewell Hall School](/contracts/ocds-b5fd17-31a5b4bc-f7e5-4547-ad57-9021e3cf0326): Leicestershire County Council
- [SEN19700 7 Seater vehicle Huncote to Birkett House School](/contracts/ocds-b5fd17-629892b8-2045-47c7-801a-51276ac4ab8d): Leicestershire County Council
- [Workforce Management for Contact Centre](/contracts/ocds-b5fd17-d5b2bb48-7f4c-43fb-9d0e-dae892f7c360): Buckinghamshire Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/78c11f54-244e-402b-a3bf-21fe52208bd9-646762)