# ML2024/022 - Magenta Living Contact Centre and Telephony Project

> A sourced UK public sector contract award published by Magenta Living.

## Key facts

- Buyer: [Magenta Living](/buyers/magenta-living/contract-awards)
- Supplier: Vonage Business Limited
- Award value: £428,683
- Tender value: £428,683
- Award date: 23 December 2024
- Published: 24 January 2025
- Contract start: 1 April 2025
- Contract end: 31 March 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 10ef0298-8cc9-4f0e-87cd-85cc950e9609-820095
- OCID: ocds-b5fd17-01d9068a-bf65-4e21-ad48-59db46cab63f

## Description

Integrated Telephony for Business Communication and Contact Centre

## Related contract awards

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- [GB-Sheffield: Customer Experience Contact Centre](/contracts/ocds-b5fd17-75ad3c1b-c823-449c-a359-c5703b603e99) — British Business Bank PLC
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- [QBE092 09:00 2026-08-24 Brandon &amp; Lakenheath to West Suffolk College, Bury St Edmunds - 6-seater and a Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-c26c4d20-3bb7-4548-9459-91f832bd3c38) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/10ef0298-8cc9-4f0e-87cd-85cc950e9609-820095)
