# Maintenance and Upgrades of the Council's Existing Mitel IP Telephony Estate - Direct Award via CCS RM6116

> A sourced UK public sector contract award published by Durham County Council.

## Key facts

- Buyer: [Durham County Council](/buyers/durham-county-council/contract-awards)
- Supplier: [Maintel Europe Limited](/suppliers/maintel-europe/public-sector-contract-awards)
- Award value: £335,928
- Award date: 29 April 2025
- Published: 6 May 2025
- Contract start: 1 May 2025
- Contract end: 30 April 2030
- Stage: awarded
- Procurement category: services
- Notice ID: fa82cee8-a1d5-4c2f-865c-ee9d472c1e6c-843867
- OCID: ocds-b5fd17-01d1a1c8-5afc-491b-bb3f-3af73616e9ce

## Description

Continued support, maintenance and licences associated with the councils Mitel Telephony Estate is required, and a direct award to the incumbent provider via the CCS Network Services 3 RM6116 framework was chosen as the most appropriate route to market in order to offer continuity with current provision\. Additional information: The contract also offers 2 x 12 month optional extensions, not included in the awarded contract term of 36 months\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fa82cee8-a1d5-4c2f-865c-ee9d472c1e6c-843867)