# Voicescape Collections \(Summons\) Renewal via G-Cloud

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Durham County Council](/buyers/durham-county-council/contract-awards)
- Contract winner: [VOICESCAPE LIMITED](/contract-winners/voicescape/public-sector-contract-awards)
- Award value: £27,853
- Tender value: £55,706
- Award date: 19 September 2023
- Published: 20 September 2023
- Contract start: 1 September 2023
- Contract end: 31 August 2024
- Stage: awarded
- Procurement category: services
- Notice ID: cfd289e0-5738-4240-b92a-f4043a9dd8aa-682182
- OCID: ocds-b5fd17-008a927c-cf4e-455f-a991-2010c78840b5

## Description

Renewal of the Voicescape Collections system, following successful proof of concept and implementation of the system\. G-Cloud 13 utilised for direct award for 12 months plus 1 x 12 optional 12m extension

## Related contract awards

- [Partition and Ceiling Works Coulson Street Phase 3](/contracts/ocds-b5fd17-94574035-f06b-4a94-9c80-bccb60afc625): Durham County Council
- [Early Contractor Involvement for the Design for the Replacement of Middle Blackdene Footbridge](/contracts/ocds-b5fd17-1c4cd8c3-b709-4ba2-b622-8020341ce09e): Durham County Council
- [003869 - Business Rates Retention \(Forecasting and Appeals\) Software](/contracts/ocds-b5fd17-b54ea918-8602-4a34-9efc-468f97c6b6dd): Durham County Council
- [Collections, Caseload Manager, and Paypoint Integration](/contracts/ocds-b5fd17-3b49b885-d13e-4bcd-990d-a3a9191ec50f): ROOFTOP HOUSING GROUP LIMITED
- [GB-Norwich: Income Analytics and Engagement service 2026](/contracts/ocds-b5fd17-32b9fcee-8453-423f-9bdc-86e7c60ebec6): Flagship Housing Limited
- [GB-Norwich: This is an award against Gcloud 14 RM1557\.14 for Income Analytics and Engagement service 2026](/contracts/ocds-b5fd17-57a45bed-fff6-4816-8083-6a18b969ffaa): Flagship Housing Limited

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cfd289e0-5738-4240-b92a-f4043a9dd8aa-682182)
